Shipping and returns
Shipping
Once your order has been made and packaged, a tracking number will be sent to you after the courier has collected the parcel.
- Shipping costs are determined by your location, however, orders over $ 100 are free of shipping charges.
- Once you receive a tracking number, please use it to track your parcel online.
- Your order is shipped for delivery 3 days after you have placed your online order to allow time for production.
- Shipping usually takes 2- 3 working days in the US.
- If you have any questions or requests, please send an email to: truthslayskincare@gmail.com
Returns & Exchanges
The ultimate goal is to have each and every customer satisfied with their products, however, it’s not always a realistic goal. Unfortunately, we have a no return policy, which means all sales are final. We do not guarantee effective results for each customer due to the fact that each individual is different from the next. By purchasing, you are confirming that you agree to our "no refunds" policy.
However, we will offer a replacement to any product damaged during shipping. Product seal must be intact and unopened to receive exchange.
Once you request a replacement of a product, please take note that you will be liable for additional courier charges.